When buying a ring, whether it’s for yourself or for someone else, it can be difficult to get the sizing exactly right.
Whiteflash’s official page on resizing can be found here, or we’ve collated all the information into one place for you on this page.
Whiteflash Resizing Policy
What Can Be Resized by Whiteflash
Whiteflash offers one complimentary ring sizing within the first year of your purchase. This free service includes all necessary labor, materials, and handling. However, it’s important to ensure the ring size is as accurate as possible when placing your order. Most rings can be resized within one full size, but the process should ideally be done only once to maintain the ring’s structural integrity. If a ring requires resizing more than once, it may need additional work that could incur extra fees.
What Can’t Be Resized by Whiteflash
Some ring designs, such as eternity rings with diamonds that encircle the entire band, cannot be resized. This limitation is due to the continuous setting of the stones, which doesn’t allow for size adjustments without compromising the ring’s design and stability. Additionally, rings that have already been resized once may require more extensive work if resized again, potentially incurring additional fees. It’s also important to note that all ring designs have a limited range of sizeability, which can be found on the ring detail page for each item.
Other Things You Should Know About Whiteflash’s Resizing Options
Whiteflash covers the costs associated with labor, materials, and handling for the free resizing, but you are responsible for the shipping and insurance to and from Whiteflash. For detailed shipping information, you can refer to their shipping policy page.
Whiteflash operates primarily through mail-in services for resizing. This means you’ll need to securely ship your ring to their facility for the resizing process.
To help you determine the correct size and convert international sizes to the US standard, Whiteflash provides tools and advice on their ring sizing page. This is particularly useful if you are purchasing from outside the USA.
In addition to the free resizing, Whiteflash offers a One Year Service Plan that covers maintenance issues such as refinishing and repairs to the metals and accent diamonds in your jewelry. While this plan covers many aspects, it does not include damage or loss to certified diamonds or colored gemstones, and personal jewelry insurance is recommended for these items.
Some ring designs, particularly those with diamond pavé, are more delicate and prone to damage. Whiteflash advises considering your lifestyle when choosing these designs to ensure they remain durable and beautiful over time.
If you have any questions about the resizeability of a specific ring or need guidance on sizing, Whiteflash’s diamond and jewelry consultants are available to assist you before making a purchase. This proactive step can help you avoid the need for resizing altogether.
Proper care of your ring is essential. Whiteflash provides important information on their Jewelry Care Essentials page to help you maintain your jewelry. This care ensures your ring remains in good condition, reducing the need for resizing or other repairs.
If you need resizing or other services beyond the one-year period, Whiteflash will assist you with a thorough evaluation and provide a detailed explanation of the services recommended, along with associated fees and timeframes, before any work is done.
If you have additional questions about Whiteflash’s resizing policy, you can either read more about it on their website here, or get in touch with their customer service department
