If you’re buying jewelry online, it’s understandable that you’re keen to understand Superjeweler’s shipping policies and costs, as well as how long your new item will take to get to you.
This information is spread out over a couple of pages on Superjeweler’s website, but if you do want to read their main page about shipping, click here.
We’ve pulled together the information into one place to make it easier for you to understand.
Superjeweler Shipping Time
Superjeweler provides a range of shipping options, and the delivery time varies based on your location, order value, and whether your item requires production time.
How long does it take Superjeweler to send jewelry?
Superjeweler processes orders Monday through Friday. If your item doesn’t require any production time, it will typically be shipped within 48 hours of payment confirmation, and in some cases, even on the same day. However, for custom-made or made-to-order items, there might be an additional delay. You’ll find the estimated shipping date on the product page, which is important to check if you’re buying a time-sensitive gift.
How long will it take for your jewelry to arrive once it has been sent by Superjeweler?
The delivery time depends on the shipping method and your order’s value. For orders up to $479, standard shipping via USPS is free and takes 2-5 business days, with Saturday delivery available. Orders valued between $479.01 and $5,000 are shipped free with two-day FedEx, usually arriving in 2-3 business days, and also include Saturday delivery. For orders over $5,000, free FedEx overnight shipping is provided, arriving the next business day with a signature required upon delivery.
If you need your order to arrive sooner, you can pay to upgrade to FedEx Two Day or Overnight shipping, costing $12.99 and $19.99 respectively. There’s also the option to expedite shipping from USPS to FedEx, which can be useful if you’re in a hurry.
Does Superjeweler Offer Shipping Insurance?
Superjeweler offers shipping insurance to protect your order against loss or damage during transit. While this is optional, it’s recommended, especially for high-value items. The insurance fee varies depending on the value of your order, starting at $4.99 for items up to $99.99 and going up to $49.99 for orders over $5,000. This can provide additional peace of mind for such valuable purchases.
Superjeweler International Shipping
Superjeweler ships to many international locations, but delivery times and available services vary by country. For example, in Canada, orders over CAD 50 are shipped free with tracking and delivery confirmation included, typically taking 4-8 business days. Orders below CAD 99 may not include tracking. In the United Kingdom, orders over £29 ship for free with duties and taxes paid, and generally take 4-10 business days to arrive.
For Australia and New Zealand, orders over AUD/NZD 99 also ship for free, with delivery times ranging from 8 to 30 business days, depending on the service. Expedited shipping is available via FedEx for an additional fee and can reduce delivery time to 3-5 business days.
For France, customs regulations require you to hire a local broker to clear your package, which can complicate the delivery process. Free shipping is available for orders over €29, and upgrading to FedEx can speed up the delivery.
For other international destinations, shipping times can be significantly longer—sometimes up to 30 days or more—depending on the location and the value of your order. Tracking may be limited for some lower-value orders. Upgrading to FedEx is an option if you need faster delivery.
It’s important to note that Superjeweler covers duties and taxes for many international destinations if your order meets a specific value threshold, but if your order is below that threshold or your country isn’t listed, you may need to handle these fees yourself.
Other Things You Should Know About Superjeweler’s Shipping Policy
Superjeweler processes orders only during business hours, Monday through Friday. If you place an order after 2 p.m. on Friday, it won’t be processed until the following Monday, which could impact the delivery time if you need the item quickly.
They also provide flexible shipping options for special occasions. If you’re purchasing jewelry for an engagement or another event, you can request expedited delivery or ask to have the item shipped to an alternate address to maintain the surprise. Additionally, Superjeweler’s packaging is gift-ready: orders under $200 are sent in blue padded jewelry boxes, while those over $200 come in luxury keepsake boxes.
Lastly, if your package is delayed, be aware that Superjeweler only allows replacement claims after a certain period—30 days for U.S. orders and up to 60 days for international orders to countries like Australia and New Zealand. This policy is in place to account for potential delays in shipping, especially during peak seasons or when shipping to remote locations.
For any special requests or concerns, it’s best to contact Superjeweler’s customer service directly—they’re known for being accommodating and willing to help ensure your order arrives as needed.
That wraps up our summary of Superjeweler shipping. If you would like to learn more, click below:
