When buying a ring, whether it’s for yourself or for someone else, it can be difficult to get the sizing exactly right.
Lightbox’s official page on resizing can be found here, or we’ve collated all the information into one place for you on this page.
Lightbox Resizing Policy
What can be resized by Lightbox
At Lightbox, resizing isn’t an option for any of their jewelry. If you order a ring and it doesn’t fit, they don’t provide resizing services, either in-store or through the mail. This means that when purchasing a ring, it’s important to make sure you’re selecting the right size from the start.
What can’t be resized by Lightbox
Lightbox cannot resize any of their rings. If you accidentally order the wrong size, your only option will be to return the ring and purchase the correct size. The reason for this likely comes down to the specific design and materials Lightbox uses in their jewelry. Resizing certain types of settings or metals could compromise the quality of the piece, especially when working with lab-grown diamonds or more delicate designs. As a result, Lightbox has chosen not to offer resizing to ensure the durability and longevity of their rings.
Other things you should know about Lightbox’s resizing options
Although Lightbox doesn’t provide resizing, they do have a return policy in place if the ring doesn’t fit. If you find yourself in this situation, you can return the item and reorder the correct size. However, make sure you’re aware of the time limits on returns to avoid missing your window.
Unlike some other retailers that might offer resizing services, Lightbox’s approach is different. Their focus is on making sure the correct size is chosen upfront, as there are no options to adjust the size after purchase. It’s a good idea to double-check your ring size before placing your order to prevent the hassle of having to return and reorder.
Useful links:
If you have additional questions about Lightbox’s resizing policy, you can either read more about it on their website here, or get in touch with their customer service department
