When buying a ring, whether it’s for yourself or for someone else, it can be difficult to get the sizing exactly right.
Helzberg’s official page on resizing can be found here, or we’ve collated all the information into one place for you on this page.
Helzberg Resizing Policy
What Can Be Resized by Helzberg
Helzberg offers resizing services for most rings they sell, whether you purchased it in-store or online. The starting price for resizing is $46.99, but the actual cost can vary depending on factors like the type of metal, the complexity of the design, and how much resizing is needed. For example, resizing a ring by more than one or two sizes or adjusting intricate designs may be more expensive.
You have the option to bring your ring to any Helzberg store, or you can mail it in if visiting a store isn’t convenient. Resizing can take up to 10 days, which is fairly standard in the industry. If you choose to mail in your ring, keep in mind that shipping times will add to the total turnaround time. Be sure to ask about any additional fees for shipping and whether insurance is recommended or included, as this can protect your ring during transit.
What Can’t Be Resized by Helzberg
Certain rings cannot be resized by Helzberg. This generally includes rings made of materials like tungsten or titanium, which are difficult to alter, as well as rings with gemstones set all the way around the band. These designs don’t leave much room for adjustment, and resizing them could risk damaging the ring or the stones.
Rings with intricate engravings or unique settings may also be challenging to resize. In some cases, Helzberg might be able to resize these, but there could be limits on how much they can adjust the size without affecting the design.
Other Things You Should Know About Helzberg Resizing Options
The starting fee for resizing is $46.99, but your final cost might be higher depending on the complexity of your ring’s design. Rings with multiple stones or unusual metals may require additional work, increasing the overall price.
If you decide to mail in your ring, it’s a good idea to check on any additional shipping fees and whether insurance is included. Helzberg doesn’t provide this information upfront, so it’s best to confirm details to ensure your ring is protected during its journey to and from the service center.
Resizing can take up to 10 days, which is a standard timeframe for this type of service. However, if you’re mailing your ring, the total process will take longer due to shipping times. If you need your ring for a specific occasion, planning ahead is essential to avoid delays.
Overall, Helzberg’s resizing policy is clear and straightforward, but it’s always a good idea to reach out to their customer service if you have a unique ring design or any specific concerns about the resizing process. This way, you can avoid surprises and ensure your ring gets the best possible care.
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If you have additional questions about Helzberg’s resizing policy, you can either read more about it on their website here, or get in touch with their customer service department
