Unlike many other jewelers, Brilliant Earth doesn’t provide any information about a price match policy on their website. To clarify, we reached out to their customer service team directly.
According to their representatives, Brilliant Earth does not offer a traditional price match policy. This might be surprising, as some of their competitors do, but considering the type of jewelry they sell, it makes sense. Brilliant Earth specializes in conflict-free, ethically sourced jewelry and prides itself on sustainable practices. Their focus on ethical sourcing and sustainability often means their pricing structure is different from that of retailers who don’t follow the same standards.
For example, they emphasize the use of responsibly sourced diamonds, which naturally affects their prices compared to retailers who may offer less costly diamonds without the same sourcing ethics. Additionally, Brilliant Earth donates a portion of their proceeds to communities affected by the mining trade, which further reflects their commitment to social responsibility. While this doesn’t translate into a traditional price match, it adds value in ways that are not easily comparable with standard pricing.
To provide value in other ways, Brilliant Earth is currently offering a $250 gift card with purchases over $1,000. While this isn’t a direct price match, it can still add extra value to your purchase. They also offer an upgrade policy for all diamond center stones, so if you want to trade up to a larger or higher-quality diamond in the future, that’s an option. Additionally, they provide what they call an inflated metal credit on their settings. This means they offer a higher-than-usual trade-in value for settings made of precious metals if you decide to upgrade later.
Brilliant Earth’s promotional offers change frequently, so it’s definitely worth clicking through to see what their current offer is.
So while Brilliant Earth doesn’t offer a price match policy, they make up for it through their ethical practices, upgrade options, and special promotions. If your focus is on conflict-free, sustainable jewelry, these benefits might be worth considering when comparing them to other retailers.
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To find out more about the Brilliant Earth’s policies, click here or contact the customer service department.
