When buying a ring, whether it’s for yourself or for someone else, it can be difficult to get the sizing exactly right.
Grown Brilliance’s official page on resizing can be found here, or we’ve collated all the information into one place for you on this page.
Grown Brilliance Resizing Policy
When purchasing a ring from Grown Brilliance, they offer a generous resizing policy to help you get the perfect fit. Here’s what you need to know to make the most of it:
What can be resized by Grown Brilliance
If you’ve purchased a ring but didn’t get the size quite right, Grown Brilliance will resize it for free one time within 30 days of purchase, as long as you’re in the U.S. The process is simple: you ship the ring to them, and they’ll take care of the resizing and return shipping at no cost to you. If for some reason they can’t adjust the ring to the size you need, they’ll let you know and offer alternatives, such as placing a special order for the correct size or sending the original ring back as is.
One unique aspect of Grown Brilliance’s policy is their ongoing commitment to resizing. They’ll continue to resize your ring for free up to once per year for the lifetime of the ring—again, only for U.S. customers. The only cost you’ll have is paying for shipping to send the ring in, but Grown Brilliance will cover the return shipping once resizing is complete. This lifetime resizing policy can be especially useful if your ring size changes over time. However, they will only resize the ring if doing so won’t compromise the integrity of the band.
What can’t be resized by Grown Brilliance
While Grown Brilliance resizes most rings, there are some limitations to keep in mind. If a ring has been resized multiple times or if adjusting it to a new size risks damaging the ring, they won’t proceed with the resizing. This is because repeated resizings can weaken the structure of the band, making it prone to breaking or losing its shape. In these cases, Grown Brilliance will offer alternatives, such as placing a special order for the correct size or choosing a new setting. However, these may come at an additional cost.
Also, resizing isn’t available for international customers. Due to the taxes and duties involved in importation, Grown Brilliance is unable to provide resizing services for orders outside the U.S. If you’re an international customer, you would need to handle resizing through a local jeweler instead.
Other things you should know about Grown Brilliance’s resizing options
One standout feature of Grown Brilliance’s policy is the lifetime free resizing offer. It’s not just a one-time service for new purchases. Even if your ring no longer fits down the road, you’re still covered—provided the ring can withstand the resizing without losing its structural integrity. If the ring can’t be resized due to wear or prior adjustments, Grown Brilliance will let you know and suggest alternatives like ordering a new size or making repairs, though these options might come with extra costs.
It’s important to note that Grown Brilliance operates exclusively online, so there are no in-store resizing options available. Everything must be done through mail. If you choose to mail your ring in for resizing, you’ll be responsible for paying the shipping to send the ring, but Grown Brilliance will cover the cost of return shipping once the work is done.
Additionally, resizing is subject to the condition of the ring. If a ring has undergone too many adjustments or is at risk of losing its integrity after further resizing, Grown Brilliance may recommend a new setting or repair options. These alternatives could incur extra charges, but they help ensure the ring stays in good condition while fitting your finger properly.
If you’re ever unsure about whether your ring can be resized, it’s a good idea to reach out to Grown Brilliance’s customer service team. They can give you personalized guidance and help you understand what options are available for your specific piece.
If you have additional questions about Grown Brilliance’s resizing policy, you can either read more about it on their website here, or get in touch with their customer service department
