If you’re buying jewelry online, it’s understandable that you’re keen to understand Ring Concierge’s shipping policies and costs, as well as how long your new item will take to get to you.

This information is spread out over a couple of pages on Ring Concierge’s website, but if you do want to read their main page about shipping, click here.

We’ve pulled together the information into one place to make it easier for you to understand.

Ring Concierge Shipping Time


For most orders from Ring Concierge, the shipping timeline depends on whether the item is in stock or made-to-order. If the item is in stock, it will typically be processed within 3 business days. Once your item is ready to ship, you’ll receive an email confirmation that includes a FedEx tracking number. Be aware that if you’ve ordered multiple items, they may ship separately depending on availability.


How long it takes Ring Concierge to send jewelry


In-stock items generally take 3 business days to process. This means your item won’t be shipped immediately after placing the order, as time is needed for preparation. For custom or made-to-order pieces, shipping takes longer since the item must first be produced. Always check the product page for specific production times before placing an order.


How long it will take your jewelry to arrive once it has been sent by Ring Concierge


Once your order is shipped, delivery times depend on the shipping method you select at checkout. Domestic orders within the United States are usually shipped via FedEx, with two main options available. With FedEx 2-Day, your jewelry should arrive within 2 business days, while FedEx Overnight guarantees next-day delivery between 10:30 AM and 12:30 PM. Both options exclude weekends and holidays, so take that into account when estimating delivery times.


For international orders, Ring Concierge uses FedEx International, and delivery can take between 2 to 6 business days, depending on your location. It’s important to note that shipping times are counted from the day your item is dispatched, not the day you place your order.

Ring Concierge shipping

Does Ring Concierge offer shipping insurance?


Yes, Ring Concierge offers fully insured shipping for all orders, which provides protection in case of loss or damage during transit. Additionally, all packages require a signature upon delivery. This added measure ensures that your valuable items reach the right person safely.


If you won’t be available to sign, you can request that FedEx hold the package at a nearby location for pickup. However, vacation holds are not available, so you’ll need to arrange for someone else to sign or collect the package in your absence. If multiple delivery attempts fail, the package will be held at a FedEx location for 2 business days before being returned to Ring Concierge, and you will be responsible for any associated fees.


Ring Concierge International Shipping


Ring Concierge ships internationally via FedEx International, and deliveries generally take between 2 to 6 business days. Keep in mind that customs-related delays can extend the delivery time, and Ring Concierge is not responsible for those delays. Additionally, shipping costs at checkout do not include any customs duties, taxes (such as VAT), or other fees that your country may impose.


As the recipient, you will be responsible for paying these charges upon delivery. If you refuse to pay the required fees, the package will be returned to Ring Concierge, and you will be responsible for the costs of shipping it back. It’s always wise to check your country’s import regulations in advance to avoid any surprises.


Lastly, as the importer of record, you are responsible for ensuring that the package complies with all local laws and regulations. Ring Concierge will not handle any legal requirements on your behalf.


Other Things You Should Know About Ring Concierge’s Shipping Policy


Ring Concierge requires a signature for all deliveries, adding a layer of security to ensure your items reach you directly. If you’re not available to sign for the package, you can arrange for FedEx to hold it at a local office for pickup. However, vacation holds are not an option, so you’ll need to coordinate accordingly.


If FedEx cannot deliver after several attempts, they will hold the package for 2 business days at a FedEx location before returning it to Ring Concierge. In that case, you will be responsible for any costs associated with the package’s return and reshipping.


Finally, if you’ve ordered multiple items, it’s possible they may ship separately, especially if some items are ready to go before others. You will receive separate shipping confirmations for each package with tracking details.

That wraps up our summary of Ring Concierge shipping. If you would like to learn more, click below:

Ring Concierge Shipping