Jewelry can a significant investment so it’s understandable that you want to ensure that whoever you buy from stands behind the quality of their workmanship with a solid warranty.
With Clarity offers a Lifetime warranty – read more about it on their site here – but what does this really mean?
We’ll explain the With Clarity warranty so you don’t have to decipher it.
| Website | https://www.withclarity.com/ |
| Warranty Period | Lifetime |
| Warranty Details | With Clarity Warranty Details |
| Contact page | With Clarity Customer Service |
| Customer Support Hours | 24 / 7 |
| Useful links | With Clarity returns policy With Clarity resizing policy With Clarity reviews |
What is With Clarity’s warranty policy?
With Clarity offers a robust lifetime warranty that ensures your jewelry remains as stunning as the day you bought it. This lifetime warranty includes complimentary cleaning and replacement of stones under 0.10 carats that are lost or damaged due to everyday wear and tear. However, it’s important to note that this warranty does not cover all situations or items. For instance, diamonds and gemstones above 0.10 carats, including center stones on engagement rings, are excluded. The warranty also doesn’t cover damage, loss, or theft. If repairs are needed, With Clarity’s jewelers will assess the damage, and fees may apply based on the specific requirements. To maintain your warranty, ensure all services like cleaning, resizing, and repairs are done by With Clarity; otherwise, your warranty could be voided.
What’s covered by the With Clarity warranty?
With Clarity’s warranty covers several key aspects of maintaining your jewelry. Firstly, you can have your jewelry professionally cleaned and polished by With Clarity at any time, although you will need to cover the shipping fees. This lifetime cleaning service ensures your jewelry stays brilliant and beautiful without any additional cost for the service itself. Additionally, the warranty includes the replacement of stones under 0.10 carats that are lost or broken during regular wear. This provision helps keep your jewelry looking complete and stunning, reflecting With Clarity’s commitment to customer satisfaction.
What isn’t covered by the With Clarity warranty?
While With Clarity offers a comprehensive warranty, certain items and situations are not covered. Diamonds and gemstones above 0.10 carats, including center stones on engagement rings, are not covered under the warranty. This is because these larger stones often require more extensive care and protection, and their replacement can be significantly more costly. Furthermore, the warranty does not include incidents involving damage, loss, or theft of your jewelry. It’s advisable to consider separate insurance for such valuable items to protect against these risks. Lastly, if any work, including cleaning, resizing, or repairs, is done by someone other than With Clarity, your warranty will be voided. This policy ensures that all maintenance meets the high standards set by With Clarity’s expert jewelers.
Other things you should know about With Clarity’s warranty policy
When utilizing With Clarity’s warranty services, you should be aware of a few additional details. While many services are complimentary, certain repairs will incur fees. These fees depend on the extent of the repair needed and will be determined by With Clarity’s jewelers upon assessment. Additionally, if you send your jewelry in for cleaning or repairs, you’ll be responsible for the shipping fees. This is standard practice, but it’s good to budget for these costs when planning your jewelry maintenance. Always keep your proof of purchase handy, as it’s required for any warranty claims to verify that the jewelry is from With Clarity and to confirm the purchase details. The warranty also applies to jewelry purchased as gifts. The recipient can use the warranty services, but they will need the proof of purchase to do so.
By understanding these aspects of With Clarity’s warranty policy, you can better maintain your jewelry and ensure it continues to shine beautifully. If you have any questions or need further details, don’t hesitate to reach out to With Clarity’s customer service for assistance.
If you have any issues with your jewelry contact their customer service team here, and they’ll request you to send the piece back for inspection.
Read more about With Clarity’s warranty on the With Clarity site here here.
